Viva Wyndham Resorts

Special Needs

A worry free vacation for guests who need a little extra pampering when it comes to food allergies, celiac disease and limited mobility.

 

Food Allergies & Celiac Disease

Put an end to food troubles that restrict your vacations! Viva Wyndham Maya accommodates guests with celiac disease or food allergies.

It’s simple! All you need to do is notify the resort 2 weeks before you arrive. Upon arrival, contact one of the Guest Service representatives in order to make contact with the chef so you can provide all necessary information, allowing for the preparation of appropriate dishes at the main buffet restaurant and ensuring that all ingredients are suitable to your diet.

The Guest Service representative will also provide the resorts’ specialty restaurants with the information so you can spend your holidays at ease.

Bon Appetit!

 

Handicap Facilities are available at all our resorts.

For your enjoyment and convenience, all of our resorts offer easy access around the hotels and handicap-friendly rooms that have been designed for guests with limited mobility, including roll-in showers.

Viva Wyndham Maya has gone an extra mile! The resort have dedicated additional time and special care to provide facilities and accommodations for guests with special needs. Easy access is available so our guests can enjoy our beautiful beaches. Ramps are located at each of our main lobbies, restaurants, internet areas, bars, theater, gym and spa. Specific features and services for guests with disabilities vary per resort. Please check out the detailed document below and feel free to contact us if you require additional information:

Download: Viva Wyndham Maya

NOTE:  It’s important to request this room category at the time of booking so we can accommodate your needs.

For additional information about services for guests with limited mobility please contact us at Viva Wyndham Maya: customercareMX@vivaresorts.com.mx