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Special Needs

Guests with Special Needs

Food Allergies & Celiac Disease

Guests with food allergies & celiac disease are SAFE WITH VIVA at all our resorts! Put an end to food troubles that restrict your vacations.
It’s simple! All you need to do is notify the resort before you arrive. Upon arrival, contact one of the Guest Service representatives in order to provide the chef with all necessary information, allowing for the preparation of appropriate dishes at the main buffet restaurant and ensuring that all ingredients are suitable to your diet.
The Guest Service representative will also provide the resorts’ specialty restaurants with the information so you can spend your holidays at ease.

Bon Appetit!

Handicap facilities are available at all our resorts

For your enjoyment and convenience, all of our resorts offer easy access around the hotels and handicap-friendly rooms that have been designed for guests with limited mobility, including roll-in showers.

Viva Wyndham Dominicus Beach, Viva Wyndham Dominicus Palace, Viva Wyndham Maya & Viva Wyndham Azteca have gone an extra mile! These resorts have dedicated additional time and special care to provide facilities and accommodations for guests with special needs. Easy access is available so our guests can enjoy our beautiful beaches. Ramps are located at each of our main lobbies, restaurants, internet areas, bars, nightclub, theater, gym, spa, sport facilities and shopping areas. Specific features and services for guests with disabilities vary per resort. Please check out the detailed documents below and feel free to contact us if you require additional information.




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